Membership - Terms and Conditions

 

Florence Marine X Society Membership Program Terms and Conditions

Glide Chill Co., Ltd.

 

Last updated: Jun 9, 2023

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PARTICIPATING IN THE FLORENCE MARINE X SOCIETY MEMBERSHIP PROGRAM OF GLIDE CHILL CO., LTD. YOUR PARTICIPATION IN THIS PROGRAM CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE AND AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS, GLIDE CHILL CO., LTD.,  WEBSITE TERMS OF USE, AND COLLECTION AND USE OF YOUR INFORMATION AS SET FORTH IN OUR PRIVACY POLICY, ALL OF WHICH ARE INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THE WEBSITE TERMS OF USE OR OUR PRIVACY POLICY, DO NOT PARTICIPATE IN THIS PROGRAM. MANDATORY ARBITRATION AND CLASS ACTION WAIVER: PLEASE NOTE THAT THESE TERMS OF USE REQUIRE THAT DISPUTES BE RESOLVED ONLY BY ARBITRATION (AND NOT BY COURT LITIGATION). PLEASE REVIEW SECTION 9 BELOW REGARDING GOVERNING LAW, ARBITRATION AND NO CLASS ACTIONS FOR COMPLETE DETAILS.

 

  1. PROGRAM ELIGIBILITY AND MEMBERSHIP

The Florence Marine X Society Membership Program (“Florence Marine X Society,” “Florence Society,” “Society,” “Membership” or “”Program” ) is a paid membership and rewards program, offered at the sole discretion of Glide Chill Co., Ltd. ("Florence Marine X", "we", "our" or "us"). To be eligible for participation in the Membership, you must be a Japan resident and at least thirteen (13) years of age or older. We will not collect personally identifiable information from any person that is actually known to us to be a child under the age of thirteen (13). Persons under the age of eighteen (18) or the applicable age of majority in their legal state of residence (collectively, "Minors") must obtain the consent of their parent or legal guardian prior to participation in the Membership. The Membership is available only to individuals for their personal use and is limited to one (1) account per individual. Employees of Florence Marine X and its subsidiaries, affiliates and divisions are not eligible to participate in the Membership. The Membership is void where prohibited or restricted by law.

By joining the Membership and becoming a Florence Marine X Society member, you agree (or in the case of a Minor participant, the parent or legal guardian of such Minor must agree on the Minor's behalf) that you have read, understood and agree to be bound by these Florence Marine X Society Terms of Use ("Terms") and by any changes or modifications that we may make hereto as well as all other terms of use and policies incorporated by reference. We reserve the right to revise these Terms at any time in our discretion without prior notice to you. You should review these Terms and the related FAQs frequently to understand the terms and conditions of the Program as they may change from time to time. When we make revisions or modifications to the Terms or related FAQs, they will be posted on the website at FlorenceMarineX.jp and will be effective immediately upon posting and will supersede all prior versions of these Terms and/or related FAQs. These Terms do not alter in any way the terms or conditions of any other agreement that you may have with us, including any agreement for products or services. By enrolling in the Program, you also agree to be bound by our website Privacy Policy and website Terms of Use, which are incorporated herein by reference. Your continued participation in the Membership after the posting of any revisions to its Terms and/or related FAQs shall confirm your acceptance of and agreement to be bound by the modified Terms and/or related FAQs, therefore you should periodically review them to be aware of any changes. If you do not agree to these Terms, our website Privacy Policy and our website Terms of Use, you cannot participate in the Membership.

 

 

  1. Program Enrollment

 

2.1. Eligible individuals may enroll in the Membership by visiting FlorenceMarineX.jp. To enroll online, visit FlorenceMarineX.jp and follow the Membership prompts to enroll. You must purchase the Membership as part of an order with another Florence Marine X item. A fee of 2000yen, processed via credit card, is required to sign up for the Florence Marine X Society Membership.

 

2.2. To enroll in the Membership, you may be required to provide any or all of the following: your first and last name, valid email address, telephone number, zip code and valid credit card.  You are solely responsible for maintaining the accuracy of your account information and for keeping it up-to-date as may be required. You may update your personal information through your online account or by contacting customer service at info@florencemarinex.jp. 

 

2.3. Only one Membership account may be associated with a single email address. In the event of a dispute over the ownership of an account membership, the Society member will be deemed to be the authorized account holder of the email address submitted at the time of Membership enrollment. "Authorized account holder" is defined as the natural person who is assigned to an email address by an Internet access provider, online service provider or organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. Enrolling or attempting to enroll in the Membership multiple times through the use of multiple email addresses is prohibited and any such action will be cause for termination of your participation in the Program.




  1. How the Membership Works/Membership Rewards.

 

3.2 Participation in the Membership allows you to earn rewards based on qualifying purchases. Once you earn rewards you may be eligible to redeem rewards for certain benefits, which benefits and rewards may change from time to time and may be offered on a limited basis. Visit our FAQs  to learn more about how to earn rewards.

 

3.3. Purchases made at FlorenceMarineX.jp are eligible for earning rewards in the Membership program, excluding select products, gift card purchases, taxes, shipping and handling charges and any other fees associated with your purchase (a "Qualifying Purchase"). 

 

3.4 Rewards cannot be applied towards past purchases made prior to the Membership launch or prior to your enrollment in the Membership.

 

3.5 To earn rewards for a Qualifying Purchase made online, you must be logged into your Florence Marine X account at the time of purchase. Rewards cannot be earned retroactively for online orders that have already been completed prior to logging into your Florence Marine X account. You can check for your available awards online at any time through your Florence Marine X account. Please allow approximately 3-5 days after a Qualifying Purchase for your Florence Marine X account to update to reflect your rewards earned.

 

3.6. Membership rewards have no cash value, cannot be sold and are non-transferable. Membership accounts, rewards or benefits cannot be transferred to, shared or combined with any other person or Society member. Only the Society member that is paying for the Qualifying Purchase may accumulate rewards and benefits and only the Society member may redeem rewards that have accumulated in that member's account. The sale, barter, transfer or assignment of any reward or benefit offered through the Membership, other than by us, is expressly prohibited and will be cause for termination of your participation in the Membership, and any rewards or benefits offered by us under the Membership are subject to change at any time in our sole discretion, without prior notice.

 

3.7. If you return an item from a Qualifying Purchase for a refund to your original method of payment, you will be issued a new reward for your next purchase. In the case of a multi-item purchase, which results in a partial return, the reward will be considered used and will not be reissued. If the item is instead exchanged, the value of the reward may be reapplied to your exchanged item.

 

3.8. Rewards available through the Membership are for personal use only and may not be sold or resold. We reserve the right, without notice, to cancel or reduce the quantity of any reward available through the Membership at any time, in our sole discretion. We also reserve the right, without notice, to change Membership benefits and ways in which rewards may be earned or redeemed at any time, in our sole discretion. We reserve the right to place limitations on the number of Qualifying Purchases that are eligible for the Membership and/or the number or types of rewards that you may receive or earn during any given period of time or for the duration of the Program and/or any combination thereof.

 

3.9. We are not responsible for rewards that may be lost or redeemed as the result of any fraudulent activity.

 

3.10 We reserve the right to determine the rewards in any Florence Marine X Society member's account based upon our internal records related to such member's account. A member's rewards shall be deemed correct and accurate as reflected in our records and our good faith determination of the amount of rewards available to any member shall be final and binding.

 

If you have concerns regarding your Florence Marine account activity, including, by way of example and not limitation, rewards earned for a Qualifying Purchase that have not been properly applied to your Florence Marine X Society membership account, please contact our customer service team by email at info@florencemarinex.jp. 

 

 

  1. Communications

 

4.1 By enrolling in the Membership, you will be automatically subscribed to receive marketing emails from Florence Marine X, including Membership-related communications.

 

4.2 You may opt-out of receiving marketing emails from Florence Marine X at any time by clicking the "unsubscribe" link in the email to manage your preferences or as otherwise provided in the Florence Marine X Privacy Policy. You may choose to receive only Program-related communications. Examples of these communications include emails relating to your Program account, rewards redemption or other Program service-related emails.

 

4.3 Promotional Text Message Consent: At your sign up for the Membership, by checking the box to opt in to the receipt of text messages from Florence Marine X, you consent to receive automated marketing by text message from Florence Marine X or any of its vendors, including through the use of an automatic telephone dialing system, at the telephone number you provided. Consent is not a condition to purchase. Message and data rates may apply.

 

4.4 User Opt Out: Notwithstanding anything to the contrary herein, if you do not wish to receive additional text messages as set forth in Section 4.3, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Florence Marine X or sent on behalf of Florence Marine X in order to opt out of the promotional text message program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are reasonable methods of opting out and are the exclusive means of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above, sending an e-mail, or verbally requesting one of our employees to remove you from our list, are not reasonable means of opting out.

 

4.5 Duty to Notify and Indemnify: You represent and warrant that you are the subscriber and/or the regular user of the telephone number that you provided to us. If at any time you intend to stop using the telephone number that you provided to us, including canceling your service plan or selling or transferring the telephone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the telephone number. You understand and agree that your agreement to do so is a material part of these Terms. You further agree that, if you discontinue the use of your telephone number without notifying us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by us, or any party that assists in the delivery of the text messages, as a result of claims brought by any individual(s) later assigned that telephone number. This duty and agreement shall survive any cancellation or termination of these Terms and/or the Program.

 

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED OR FROM YOUR PROVISION OF A TELEPHONE NUMBER FOR WHICH YOU ARE NEITHER THE SUBSCRIBER OR USER, INCLUDING ANY CLAIM OR LIABILITY UNDER JAPAN LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE TELEPHONE NUMBER YOU PROVIDED.

 

4.6 Prohibited Content: You acknowledge and agree to not send any prohibited content over the text message platform. Prohibited content includes: any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity; objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age; pirated computer programs, viruses, worms, Trojan horses, or other harmful code; any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received; any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and any other content that is prohibited by applicable law in the jurisdiction from which the message is sent.

 

  1. Privacy

We value and respect your privacy. The personal information that we collect from you in connection with the Membership is subject to our Privacy Policy and will be used and disclosed by us for the purpose of administration of the Membership, providing you with any rewards or benefits that you redeem under the Membership, marketing in connection with the Membership, other marketing communications that you have opted in to receive and as otherwise permitted by our Privacy Policy.

 

  1. Membership Termination, Cancellation or Modification

 

6.1. The Membership and its benefits are offered at Florence Marine X’s sole discretion. We may terminate, cancel, modify or restrict these Terms and/or the Membership or any aspect of it at any time, in our sole discretion and without prior notice to you, even if any such actions by us may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem earned rewards that had already accumulated.

 

6.2. If you decide that you no longer want to participate in the Membership, as applicable, you may cancel your membership at any time by contacting our customer service team at info@florencemarinex.jp. Please note that if you are cancelling your membership, the one-time, lifetime fee for Florence Marine X Society is nonrefundable.

 

 6.3. We reserve the right, in our sole discretion, to terminate any member from the Florence Marine X Society for any reason, including but not limited to, a member's failure to comply with these Terms, the Terms of Use of the Florence Marine X Website, any suspected abuse of the Membership, illegal activity, fraud or other conduct that we may deem to be inconsistent with these Terms and/or the Membership. 

.

6.4. If your membership in the Florence Marine X Society is cancelled by you or terminated by us, you will lose all accrued rewards or benefits in your Membership account at the time of such cancellation or termination.

 

  1. Disclaimer of Warranties; Limitation of Liability

Your consent and agreement to the following disclaimers and limitations is a material inducement for us to permit you to participate in the Membership. To the fullest extent permitted by applicable law, your participation in the Membership, and our obligations and liabilities in respect thereto, is expressly limited as follows:

 

7.1. EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE MEMBERSHIP AND ANY REWARDS OR BENEFITS ASSOCIATED THEREWITH ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY WHATSOEVER. TO THE FULLEST EXTENT PERMITTED BY LAW AND EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, NEITHER FLORENCE MARINE X NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS OR THE MEMBERSHIP OR ANY OF THE REWARDS OR BENEFITS ASSOCIATED WITH THE MEMBERSHIP, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

 

7.2.YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER FLORENCE MARINE X NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY: (A) ERRORS, MISTAKES, INACCURACIES OR OMISSIONS IN THE CONTENT OF THESE TERMS, THE MEMBERSHIP AND/OR ANY REWARDS OR BENEFITS ASSOCIATED WITH THE MEMBERSHIP; (B) PERSONAL INJURY, PROPERTY DAMAGE OR LOSS, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR PARTICIPATION IN THE MEMBERSHIP AND/OR YOUR REDEMPTION OR USE OF ANY REWARD OR BENEFIT UNDER THE MEMBERSHIP; (C) INTERRUPTION OF BUSINESS; (D) DELAYS OR INTERRUPTION IN ACCESS TO THE MEMBERSHIP; (E) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVERS THAT HOST THIS SITE OR ANY THIRD PARTY SITE(S) AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (F) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THIS SITE OR THIRD PARTY SITE(S), (G) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE FLORENCE MARINE X SITE OR ANY THIRD PARTY SITE(S) ASSOCIATED WITH THE MEMBERSHIP AND/OR ANY REWARDS OR BENEFITS ASSOCIATED THEREWITH; (H) DATA NON-DELIVERY, LOSS, THEFT, MISDIRECTION, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; OR (I) EVENTS BEYOND OUR REASONABLE CONTROL.

 

7.3 YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER FLORENCE MARINE X NOR ITS SUBSIDIARIES, AFFILIATES, PARTNERS OR LICENSORS WILL BE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE MEMBERSHIP AND/OR YOUR PARTICIPATION IN THE MEMBERSHIP AND/OR YOUR REDEMPTION OR USE OF ANY MEMBERSHIP REWARD OR BENEFIT, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED TEN THOUSAND YEN (¥10000).

 

7.4.YOU AGREE THAT NO CLAIMS OR CAUSES OF ACTION ARISING OUT OF, OR RELATED TO, THESE TERMS, YOUR PARTICIPATION IN THE MEMBERSHIP AND/OR YOUR REDEMPTION OR USE OF ANY REWARD OR BENEFIT UNDER THE MEMBERSHIP, MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION AROSE. TO THE EXTENT PERMITTED BY LAW, IF YOU HAVE A DISPUTE WITH US REGARDING THE MEMBERSHIP OR ARE DISSATISFIED WITH THE MEMBERSHIP, YOUR SOLE REMEDY SHALL BE TERMINATION OF YOUR MEMBERSHIP IN THE MEMBERSHIP AND WE SHALL HAVE NO OTHER OBLIGATION, LIABILITY OR RESPONSIBILITY TO YOU.

 

  1. Indemnification

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS FLORENCE MARINE X, ITS SUBSIDIARIES, AFFILIATES, PARTNERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, VENDORS, MANUFACTURERS AND DISTRIBUTORS FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, ACTIONS, DEMANDS, CHARGES, COMPLAINTS, DAMAGES, LOSSES, LIABILITIES, COSTS AND EXPENSES (INCLUDING BUT NOT LIMITED TO ATTORNEYS' FEES), ARISING FROM OR IN CONNECTION WITH YOUR PARTICIPATION IN THE MEMBERSHIP AND/OR YOUR REDEMPTION OR USE OF ANY REWARDS OR BENEFITS ASSOCIATED WITH THE MEMBERSHIP AND/OR YOUR BREACH OF ANY OF THESE TERMS. WE RESERVE THE RIGHT TO TAKE EXCLUSIVE CONTROL AND DEFENSE OF ANY CLAIM SUBJECT TO THIS INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL COOPERATE FULLY WITH US IN ASSERTING ANY AND ALL AVAILABLE DEFENSES.




  1. Governing Law, Arbitration, No Class Actions

 

9.1. GOVERNING LAW: The Membership and these Terms shall be governed by and construed in accordance with the laws of the State of Delaware without giving effect to any conflict of law provisions.

 

9.2. ARBITRATION: YOU UNDERSTAND AND AGREE THAT ALL CLAIMS, DISAGREEMENTS, DISPUTES OR CONTROVERSIES BETWEEN YOU AND  FLORENCE MARINE X., AND ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, PARENTS, AFFILIATES, SUBSIDIARIES, VENDORS, AND/OR RELATED COMPANIES ARISING OUT OF OR RELATING TO THE MEMBERSHIP, FLORENCE MARINE X WEBSITES, THE USE OR ACCESS THEREOF, TO THE ADVERTISING AND OTHER CONTENT ON THE WEBSITES, TO THE PRODUCTS, SERVICES, MATERIALS, PROGRAMS OR OTHER FEATURES OFFERED, ADVERTISED, MARKETED AND/OR SOLD ON OR THROUGH THE WEBSITES, TO THE RECEIPT OF TEXT MESSAGES OR OTHER COMMUNICATIONS, AND/OR TO THESE TERMS OF USE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION, WHICH MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES. BECAUSE THE WEBSITES CONCERN INTERSTATE COMMERCE, THE FEDERAL ARBITRATION ACT ("FAA") GOVERNS THE ARBITRABILITY OF ALL DISPUTES. HOWEVER, APPLICABLE DELAWARE STATE OR U.S. FEDERAL LAW MAY ALSO APPLY TO THE SUBSTANCE OF ANY DISPUTES. THE ARBITRATION SHALL TAKE PLACE IN WILMINGTON, DELAWARE OR IN THE CITY NEAREST TO YOUR PRINCIPAL PLACE OF RESIDENCE WHERE THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) HAS AN OFFICE. THE ARBITRATION SHALL BE ADMINISTERED BY AAA IN ACCORDANCE WITH TITLE 9 OF THE U.S. CODE (UNITED STATES ARBITRATION ACT) UNDER THE AAA’S COMMERCIAL DISPUTE RESOLUTION PROCEDURES AS SUPPLEMENTED BY THE SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES (AND AS STATED THEREIN, IF THERE IS A DIFFERENCE BETWEEN THE COMMERCIAL DISPUTE RESOLUTION PROCEDURES AND THE SUPPLEMENTARY PROCEDURES, THE SUPPLEMENTARY PROCEDURES WILL BE USED). YOU AND WE VOLUNTARILY AND KNOWINGLY WAIVE ANY RIGHT YOU OR WE HAVE TO A JURY TRIAL.

 

9.3. NO CLASS ACTIONS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT ANY AND ALL DISPUTES, CLAIMS AND CAUSES OF ACTION YOU OR WE MAY HAVE IN CONNECTION WITH OR RELATED TO THE MEMBERSHIP, TO FLORENCE MARINE X WEBSITES, TO THE USE THEREOF OR ACCESS THERETO, TO THE ADVERTISING AND OTHER CONTENT ON THE WEBSITES, TO THE PRODUCTS, SERVICES, MATERIALS, PROGRAMS OR OTHER FEATURES OFFERED, ADVERTISED, MARKETED AND/OR SOLD ON OR THROUGH THE WEBSITES, TO THE RECEIPT OF TEXT MESSAGES OR OTHER COMMUNICATIONS, AND/OR TO THESE TERMS OF USE WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION. NEITHER YOU NOR WE SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER USERS/CONSUMERS OR ARBITRATE, AS A REPRESENTATIVE OR MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY, ANY CLAIM, DISPUTE OR CAUSE OF ACTION IN CONNECTION WITH OR RELATED TO THE GIFT CARDS OR WEBSITES, TO THE USE THEREOF OR ACCESS THERETO, TO THE ADVERTISING AND OTHER CONTENT ON THE WEBSITES, TO THE PRODUCTS, SERVICES, MATERIALS, PROGRAMS OR OTHER FEATURES OFFERED, ADVERTISED, MARKETED AND/OR SOLD ON OR THROUGH THE WEBSITES, TO THE RECEIPT OF TEXT MESSAGES OR OTHER COMMUNICATIONS, AND/OR TO THESE TERMS OF USE.

 

  1. Customer Service

For information about the Florence Marine X Society or your membership, contact our customer service team via email at info@florencemarinex.jp. Please also visit our FAQs for answers to frequently asked questions about the Membership.

  1. Severability

In the event that a provision hereof is deemed to be illegal or unenforceable, such a determination shall not affect the validity or enforceability of the remaining provisions, hereof, all of which shall remain in full force and effect.

 

Florence Marine X Society Membership Program 規約と条件

Glide Chill Co., Ltd.

最終更新日：2023年6月9日

以下の内容をよくお読みいただき、Glide Chill Co., Ltd.が提供するFlorence Marine X Society Membership Programにご参加ください。本プログラムに参加することで、以下の内容および関連する規約に無条件で同意し、それに拘束されることを確認したものとみなされます。これらには、以下の内容が含まれます：

  • 本利用規約
  • Glide Chill Co., Ltd.ウェブサイトの利用規約
  • 当社のプライバシーポリシー（情報の収集および利用についての詳細が記載されています）

これらは参照により本規約の一部として組み込まれています。これらの規約、ウェブサイトの利用規約、またはプライバシーポリシーに同意できない場合は、本プログラムへの参加をご遠慮ください。

強制仲裁および集団訴訟の放棄に関する注意事項：
この規約では、紛争は仲裁によってのみ解決され、裁判所での訴訟による解決は行わないことが求められます。第9条には、適用法、仲裁、集団訴訟禁止に関する詳細が記載されていますので、必ずご確認ください。

 

1. プログラム参加資格と会員資格

Florence Marine X Society Membership Program（以下「Florence Marine X Society」「Society」「Membership」「プログラム」など）は、有料の会員特典プログラムであり、Glide Chill Co., Ltd.（以下「Florence Marine X」「当社」「私たち」など）の裁量によって提供されます。

参加資格

  1. 日本居住者であること
    プログラムへの参加資格を有するのは、日本国内に居住している人に限られます。

  2. 13歳以上であること
    13歳未満の子供からは、個人を特定可能な情報を収集しない方針です。

  3. 未成年者の場合
    18歳未満または法定成年年齢に満たない場合、保護者または法定代理人の同意が必要です。

  4. 個人利用のみ
    本プログラムは個人利用に限定されており、1人につき1つのアカウントのみが許可されています。

  5. 従業員の参加不可
    Florence Marine Xやその関連企業、子会社の従業員は、プログラムに参加することができません。

  6. 法的制限
    法律で禁止または制限されている地域では、このプログラムは無効となります。

規約への同意

  • プログラムへの登録により、以下の内容に同意する必要があります：

    1. 本規約（Florence Marine X Society Terms of Use）
    2. プライバシーポリシーおよびウェブサイト利用規約
      これらは参照により規約の一部として組み込まれています。

  • 規約の変更
    当社は、通知なしに規約を随時変更する権利を有します。改訂内容はウェブサイト（FlorenceMarineX.jp）に掲載された時点で即座に効力を持ちます。変更内容が掲載された後にプログラムを利用し続けることは、変更された規約に同意したものとみなされます。

  • 規約の確認
    規約やFAQが変更される場合があるため、定期的に内容を確認することを推奨します。これにより、常に最新の条件を把握できます。

2. プログラム登録

2.1. 登録方法

対象となる個人は、FlorenceMarineX.jpを訪問して会員登録を行うことができます。オンライン登録の手順は以下の通りです：

  • FlorenceMarineX.jpでメンバーシップの案内に従って登録を進めます。
  • メンバーシップの購入は、他のFlorence Marine X商品を含む注文の一部として行う必要があります。
  • 登録料は2000円で、クレジットカードによる決済が必要です。

2.2. 必要情報

登録時に以下の情報を求められる場合があります：

  • 氏名（名と姓）
  • 有効なメールアドレス
  • 電話番号
  • 郵便番号
  • 有効なクレジットカード情報

情報の管理: アカウント情報の正確性を維持する責任は本人にあります。必要に応じて情報を最新の状態に更新してください。個人情報は以下の方法で更新できます：

  • オンラインアカウントを通じて
  • カスタマーサービス（info@florencemarinex.jp）に連絡して

2.3. アカウントの一意性

  • 1つのメールアドレスには、1つのメンバーシップアカウントのみが関連付けられます。
  • アカウントの所有権に関する紛争が発生した場合、登録時に使用されたメールアドレスの「認定されたアカウント保有者」がSocietyメンバーとみなされます。
    • 認定されたアカウント保有者とは、インターネットプロバイダーやオンラインサービスプロバイダー、または組織（企業や教育機関など）がそのメールアドレスを割り当てた自然人を指します。
  • 禁止事項: 複数のメールアドレスを使用してメンバーシップに複数回登録する、またはその試みを行うことは禁止されています。このような行為は、プログラムへの参加資格の終了理由となります。

 

3. 会員制度の仕組みと特典

3.2. メンバーシップ特典の概要

  • メンバーシップに参加することで、対象購入に基づき特典を獲得できます。
  • 獲得した特典は一定の条件を満たすと利用可能であり、特典内容は変更される場合があります。詳細はFAQを参照してください。

3.3. 対象購入（Qualifying Purchase）

  • FlorenceMarineX.jpでの購入が特典獲得の対象となります。
  • ただし、以下は対象外です：
    • 一部の特定商品
    • ギフトカード購入
    • 税金、送料、手数料など

3.4. 適用外の購入

  • メンバーシップ開始前、または入会前に行った購入には特典は適用されません。

3.5. 特典の付与条件

  • オンライン購入時: 購入時にFlorence Marine Xアカウントにログインしている必要があります。ログインせずに行った過去の購入には特典が適用されません。
  • 獲得した特典は購入後3～5日でアカウントに反映されます。

3.6. 特典の取り扱い

  • 特典は現金価値がなく、販売・譲渡・共有はできません。
  • 特典やアカウントは、購入者本人のみが利用・引き換え可能です。
  • 不正な譲渡や売買は参加資格の剥奪につながる可能性があります。

3.7. 返品と特典

  • 対象購入を返品した場合：
    • 全額返金の場合、特典は次回購入時用に新しい特典として再発行されます。
    • 一部返品（複数商品の購入）の場合、特典は使用済みとみなされ再発行されません。
    • 商品交換の場合、特典は交換品に再適用されることがあります。

3.8. 個人利用のみ

  • 特典は個人利用のみが許可されており、販売または転売は禁止されています。
  • 当社は予告なしに特典内容や付与条件を変更する権利を有します。

3.9. 不正活動による損失

  • 不正行為による特典の損失や誤った引き換えについて、当社は責任を負いません。

3.10. 特典の確定

  • 特典の正確性は当社の内部記録に基づき判断されます。この判断は最終的かつ拘束力のあるものとされます。

カスタマーサポート

アカウントの特典が正しく反映されないなど、アカウントに関する懸念がある場合は、以下にお問い合わせください：
info@florencemarinex.jp

Florence Marine X Society特典を最大限活用するために、FAQやアカウント情報を定期的に確認することをおすすめします。

 

4. コミュニケーションに関する規約

4.1. 登録時の自動メール購読

メンバーシップに登録すると、Florence Marine Xからのマーケティングメール（メンバーシップ関連情報を含む）を自動的に受け取ることになります。

4.2. メール配信のオプトアウト（解除）

  • 方法: 受信したメール内の「配信停止（unsubscribe）」リンクをクリックするか、プライバシーポリシーに記載された手順に従うことで、マーケティングメールの配信を停止できます。
  • ただし、プログラムに関する重要な情報（例: アカウント情報、特典の利用、サービス関連メール）は引き続き配信されます。

4.3. プロモーションテキストメッセージの同意

  • メンバーシップ登録時に、テキストメッセージ配信を希望するチェックボックスを選択することで、自動テキストメッセージの受信に同意したことになります。
  • これには、Florence Marine Xやそのベンダーが自動電話ダイヤリングシステムを使用して送信するマーケティングメッセージが含まれます。
  • 注意: 同意は購入条件ではありませんが、メッセージの受信に際して通信料やデータ料金が適用される場合があります。

4.4. テキストメッセージのオプトアウト（解除）

  • テキストメッセージの配信を停止したい場合、「STOP」「END」「CANCEL」「UNSUBSCRIBE」「QUIT」などのキーワードを返信することで解除できます。解除を確認するためのメッセージを1通受信する場合があります。
  • その他の方法（例: 他の単語を返信、メール送信、口頭での依頼）は有効な解除手段とみなされません。

4.5. 通知義務と補償

  • 提供した電話番号が自分自身のものであることを保証する必要があります。
  • 電話番号の変更（解約、譲渡、売却）を行う場合、番号を変更する前にテキストメッセージ配信の解除手続きを完了する必要があります。
  • 上記を怠った場合、他者がその番号を使用して生じた請求や責任（弁護士費用を含む）について、当社やその関連サービス提供者を補償する義務を負います。この義務は、プログラムや規約の終了後も継続します。

4.6. 禁止コンテンツ

  • テキストメッセージを通じて以下のコンテンツを送信することは禁止されています：
    • 詐欺、名誉毀損、中傷、脅迫、嫌がらせ、またはストーキング行為
    • 冒涜、不適切な表現、暴力、差別、憎悪などの不快なコンテンツ
    • 違法な商品、サービス、またはプロモーション
    • 健康情報（HIPAAやHITEC法で保護されるものを含む）
    • その他、適用法で禁止されているコンテンツ

 

5. プライバシー

Florence Marine Xはお客様のプライバシーを大切にし、尊重します。メンバーシップに関連して収集された個人情報は、当社のプライバシーポリシーに基づき以下の目的で使用されます：

  • メンバーシップの管理
  • 特典やリワードの提供
  • メンバーシップ関連のマーケティング活動
  • その他、お客様が同意したマーケティングコミュニケーション

6. メンバーシップの終了、解約、変更

6.1. メンバーシップの裁量

Florence Marine Xは、メンバーシップやその特典を独自の裁量で提供します。また、通知なしに以下を行う権利を有します：

  • メンバーシップや規約の終了、変更、制限
  • 特典やリワードに影響を与える変更（蓄積済みのリワードを含む）

6.2. 解約方法

メンバーシップを解約したい場合は、info@florencemarinex.jp に連絡することでいつでも解約可能です。ただし、Florence Marine X Societyの一度限りの登録料（終身料金）は返金不可です。

6.3. 強制終了の権利

Florence Marine Xは、以下の理由によりメンバーシップを終了させる権利を有します：

  • 規約の違反
  • 違法行為、不正行為
  • メンバーシップの濫用

6.4. メンバーシップ終了時のリワード喪失

解約や強制終了の時点でアカウントに蓄積されたすべてのリワードや特典は無効となります。

7. 免責事項および責任の制限

7.1. メンバーシップは「現状のまま」提供

  • メンバーシップおよび関連する特典やリワードは、「現状のまま」「提供可能な範囲」で提供されます。
  • 商品性、特定目的への適合性、非侵害に関する明示的または黙示的な保証はありません。

7.2. Florence Marine Xの責任制限

最大限法で認められる範囲で、以下に関して責任を負いません：

  • メンバーシップや特典に関するエラー、不備、損失
  • 個人的損害、事業の中断、不正アクセス、ウイルス感染、通信エラー
  • Florence Marine Xの合理的な管理を超えた事象

7.3. 間接的損害の除外

  • 間接的、特別、懲罰的、付随的、または結果的損害（例：利益損失）は一切責任を負いません。
  • 責任総額は最大10,000円までに制限されます。

7.4. 紛争に関する時効

  • メンバーシップやその特典に関連する請求は、原因発生後1年以内に行う必要があります。
  • 紛争がある場合、唯一の救済策はメンバーシップの解約です。

8. 補償義務

お客様は、Florence Marine Xおよびその子会社、関連会社、パートナー、役員、取締役、従業員、代理人、ライセンサー、供給者、ベンダー、製造業者、販売業者を以下から防御し、補償し、害を及ぼさないことに同意します：

  • メンバーシップへの参加、特典やリワードの利用に関連して第三者から提起されたすべての請求、訴訟、要求、損害、損失、負債、費用（弁護士費用を含む）。
  • お客様による規約違反が原因となる場合も含まれます。
    当社は、これらの補償に基づく請求に対し、専属的な管理および防御権を持つ権利を有し、その際、お客様は当社と全面的に協力する義務を負います。

9. 準拠法、仲裁、集団訴訟の禁止

9.1. 準拠法

  • 本メンバーシップおよび規約は、デラウェア州の法律に準拠し、解釈されます（法的衝突規定を除く）。

9.2. 仲裁

  • お客様とFlorence Marine Xとの間のすべての請求、紛争、論争は、最終的かつ拘束力のある仲裁によって解決されます。
  • 仲裁は以下に基づき実施されます：
    • 米国仲裁法（Federal Arbitration Act, FAA）
    • 米国仲裁協会（AAA）の商業紛争解決手続きおよび消費者関連紛争の補足手続き
    • 仲裁地は、デラウェア州ウィルミントン、またはお客様の居住地に最も近いAAAのオフィス所在都市です。
  • お客様と当社は、陪審裁判の権利を自発的かつ意図的に放棄します。

9.3. 集団訴訟の禁止

  • 適用法で許可される最大限の範囲で、お客様と当社は、すべての紛争や請求を個別に解決することに同意します。
  • 集団訴訟、代表訴訟、またはプライベートアトーニー・ジェネラルとしての仲裁は禁止されています。

10. カスタマーサービス

メンバーシップに関するお問い合わせは、以下のメールアドレスでカスタマーサービスチームに連絡してください：
info@florencemarinex.jp
またはFAQページをご覧ください。

11. 分離可能性

本規約のいずれかの条項が違法または執行不能と判断された場合でも、残りの条項の有効性および執行可能性には影響を与えません。それらは引き続き完全な効力を有します。